Snapchat makes sharing multimedia easier, but it adds responsibility for users to abide by the community guidelines. This article covers reporting content and accounts on Snapchat and what happens when your account is reported.
What Can Be Reported?
The reporting procedure is pretty uncomplicated. Anything on the app can be reported. It can range from snaps, videos, lenses, a story, or advertisements. The account from which such content has been uploaded can also be reported.
Identifying the Cause for Getting Reported
Snapchat allows complete creative freedom to users to send whatever they please as long as they do not infringe the community guidelines or another entity’s rights. Their policy lists the following kinds of content as the basis for reporting.
Sexually explicit contentHarassment and bullyingThreats, violence, and harmDeceptive practices and false informationImpersonationIllegal contentCriminal Activity involving drugs and weaponsPromotion of tobacco and alcoholTerrorism, hate groupsHate speech
However, these are not the only content that can be reported. Any content or account can be reported, and any of the reasons mentioned above can be stated.
Modes of Reporting
Reporting an account can be done through the app or on the website. Reports made on the app are the easiest way to proceed as most content on the platform comes with an option to report it, be it an account or the content posted by an account. The Snapchat support website is the alternative if you are unable to access the Snapchat app or are unable to report the content/user. To report on the website, you can follow the below-stated steps:
Result of Getting Reported
Reporting media or an account does not immediately result in it getting taken down. If this had been the case, more accounts would be deleted than being used per day. Here is what happens when your content or account gets reported on Snapchat.
Verification by Moderators
Once a report is made against content or a user, the moderators receive the report and look into it. If the report is accurate and found to be violating the app’s guidelines, further action is taken. Often, reports do not qualify as violations and continue to exist on the platform.
Receipt of Notification
The reported user gets notified through a notification from the app. The notification also states the reason behind pulling down content or why their account has been reported. It is a common practice on most social networking platforms. However, the notification does not contain the name of the account that has made the report.
Response Period
After spotting a problem, Snapchat allows users to make a claim denying the report, which leads to further involvement of the platform’s moderators.
Deleting or Pulling Down Content
If the moderators find the user’s response dissatisfactory, they delete the content from the platform. If your account has been reported and found to violate Snapchat’s policies, it may be suspended or deleted, depending on the severity of the case. Usually, reports made on the website are resolved sooner than those made through the app.
Conclusion
If your Snapchat account or content has been reported, you will get a notification to update you regarding the same. The reason is also stated in the notification. If you find the report false, you can claim the same and prevent your account from being suspended or deleted. However, if your account violates some guidelines and is deleted, you can create a new account using a new email address and start afresh.
